Legal notice
Who operates Feelago and how to contact us: the information required by Italian e-commerce law (Legislative Decree 70/2003) and by the Italian Consumer Code.
Version of
Text under legal review
This version is complete but is still being checked by a legal professional, so it may change before the public launch. If you have any questions, write to info@feelago.com or use our contact form.
1.Website operator and seller
The Feelago website and apps are operated by Feelago, which is also the seller of the products.
- info@feelago.com
We are completing the operator's company details on this page. In the meantime you can contact us about anything through the contact form or at info@feelago.com.
Back to contents2.Contact
- Customer service, orders and returns: contact form
- Email, including for privacy and personal data: info@feelago.com
- Help and frequently asked questions: Support page
3.Point of contact and notices (DSA)
The single point of contact for Member State authorities, the European Commission and users of the website and apps, required by Articles 11 and 12 of Regulation (EU) 2022/2065 on digital services (Digital Services Act, DSA), is our contact form; you can also write to info@feelago.com. Languages: Italian and English.
If you find content on the website or in the apps that you believe is illegal, for example in a quote or page shared by a professional using Feelago Pro, report it to us through the contact form, stating: the exact address of the page (URL), why you believe the content is illegal, your name and email (not needed if you are reporting child sexual abuse) and a statement that you are making the report in good faith and that the information is accurate and complete. We will confirm receipt, examine it diligently and tell you our decision, with the reasons and how you can challenge it.
Back to contents4.Business
Distance selling of home textiles, made to measure and made to order, and digital services for interior design professionals (Feelago Pro). Prices are in euros and include VAT.
Back to contents5.Trademarks and content
FEELAGO® is a registered trademark of the operator. The Feelago name, the logo and the content of the website and apps (texts, photographs, graphics, software) belong to the operator or to their respective owners and are protected by copyright and industrial property law. They may not be reproduced or used without permission, except for personal use and other uses permitted by law.
Back to contents6.Google Maps features
Some forms on the website and in the apps include Google Maps features and content: the address suggestions that appear while you type an address and the delivery address check, which may suggest a corrected version before payment. Use of Google Maps features and content is subject to the then-current versions of the Google Maps/Google Earth Additional Terms of Service and the Google Privacy Policy. How we process data in this case is explained in our Privacy notice.
Back to contents7.Legal documents
Purchases, withdrawal, personal data and cookies are governed by the documents listed at the bottom of this page. Information on complaints and dispute resolution is in the Terms of sale.
Back to contents